Contact Info
Shipping & Warranty Inquiries
Because we use a variety of shipping methods to dozens of countries (UPS, USPS, Fed-EX, Canada Post, etc..) we do not give tracking numbers at the time of ordering.
Please allow up to 2 weeks for domestic orders and 3 to 4 weeks for International Orders. Most orders are usually shipped within 1 business day. A "3-day shipping" option will usually take 4 business days as it takes us a day to process, package and ship the orders, but we will ship it with the "3 day" shipping option with the cheapest shipping option to your home (UPS, Fed-Ex, USPS, etc..)
Canadian Orders: Contact Tara at customer-service@heavysports.com
USA Orders: For warranty claims or if your order has not arrived within 2 weeks in the USA please contact Tammy tammy@heavysports.com or phone (970) 270-4320
International Orders: If your order has not arrived within 4 weeks, please contact (Outside North America) Tammy at tammy@heavysports.com or 1-(970) 270-4320
Customer Service -- General Inquiries
Tammy Smith
USA & International Sales/Shipping Inquiries
EMAIL : tammy@heavysports.com
Tara Hammond
Sales and Customer Service - Canada
EMAIL : customer-service@heavysports.com
Contact Tammy Smith by email at tammy@heavysports.com for any problems concerning shipping or tracking for USA or International orders.
PHONE and FAX
Toll-Free Order and Customer Service Line
1-800-241-5919
Sales Fax- Wholesale/Retail : (807) 274-7835
USA/Int. Shipping Info: (970) 270-4320
Mailing Address
USA
(Please do not send Green USA Postal Money orders to us. We cannot cash them as we bank in Canada and your money order will be returned - Click here for more information on Money Orders)
Heavy Sports Inc.
PO Box 227
International Falls, MN
56649
USA Warranty/Product Returns must be sent to:
Rocky Mountain Fullfillment
Attn: Heavy Sports
31337 Hwy 92
Hotchkiss CO 81419
Ph: (970) 270-4320
CANADA
Heavy Sports Inc.
PO Box 67
Fort Frances, Ontario
P9A 3M5, Canada
Ph: 800-241-5919